Disneyland Park Halloween Mickey and Minnie
  • On Jul 24, 2022
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    went to purchase a ticket hopper to disneyland and i got a purchase is pending email.. what do i do?

    Hey there, hi there, ho there! You're as welcome as can be here at planDisney, Maria!

    I'm excited to hear you're planning to visit Disneyland Resort this fall! Many guests receive the "Pending Purchase" email after buying their Disneyland Theme Park Tickets, and occasionally it may take up to 24 hours for your transaction to process. You should receive a confirmation email with a ticket order number (ex. DD followed by 18-digits). 

    If, after a few days, you still do not get confirmation that the purchase was successful, but any "pending" charges on your account become confirmed purchases, let the Disneyland Ticketing Team know by calling (714) 781-4636. I suggest you don't try and purchase the tickets again until you get that confirmation email or speak with a Cast Member for confirmation.

    You can also check to see if your tickets have been linked to your Disneyland account. Open your Disneyland Mobile app and click on the three stacked lines on the homepage. Then, tap on "Tickets and Passes" to see your park tickets and click on "Future Plans" to see your park reservations.

    I hope this helps, Maria, and that you have a spook-tacular time during your visit! For tips on celebrating Halloween with Mickey, check out the Disneyland website.

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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