Hello there, Patricia!
Thanks for bringing your question to planDisney. I'm happy to assist as you prepare for your upcoming visit. My next trip is about a month behind yours and I'm already counting down to my arrival day. I know you must be thrilled to get the magic underway next week!
If you've already registered for
Disability Access Service (DAS) you should be able to make DAS Advance selections online. Typically, this is done with a Cast Member during the initial video chat, but you can
click the "Request Live Chat" button toward the bottom of this page to make your selections. I recommend reviewing the current list of experiences available to book in advance before your call and ensuring all members of your travel party are linked via your Family & Friend list. Cast Members are available via live chat from 7 a.m. to 10 p.m. EST daily. Keep in mind that you must make any advance selections at least 2 days before your arrival.
Updates to the DAS process will go into effect on May 20, 2024, so be sure to read up on the revised process when it's time to visit again. Party size will change to include the registered DAS guest and up to 3 additional guests, for a total of 4. Additionally, while eligible guests are currently approved for up to 30 days, approval windows will be
valid for up to 120 days once changes are implemented. I recommend reviewing all the
other services already available for guests of all abilities and needs, as well.
I hope this helps Patricia. If we can answer any additional questions please don't hesitate to come back and let us know. I'm wishing you a most magical visit!
Magic and memories,
Amy