Family on deck; multigenerational; grandparents
  • On Jun 2, 2023
    Juan from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are waiting for our passports and our cruise check is in a couple of days. Can we check-in with our government issued id and birth certificate, but then present our passport at port check-in without having our government issued id and birth certificate?

    Anchors aweigh, Juan, and welcome to planDisney!

    I’m glad that you sailed over with your question so we can help you get in ship shape for an amazing Disney Cruise Line vacation. You are wise to confirm the details regarding your required travel documents so you have everything in order.  

    I see that you may have already been able to check in for your cruise, so hopefully everything went smoothly. You should have been able to check in using your government-issued id and birth certificate. 

    Now, when your passports do arrive, you should be able to update your documents with your passport information. In order to do this, you will need to log in to your Disney Cruise Line Account and navigate to the Already Booked tab, and then My Reservations. There you will find the Cruise Details information. Check there to see if your Guest information is "pending approval" or if it is listed as "complete.” If it is listed as "complete," you may try to modify your travel documentation and submit a photo of your new passport. 

    Since you are less than a month out from your cruise, I recommend that you contact Disney Cruise Line and notify them that you have a new passport. Alternatively, if you are unable to update your documents prior to your cruise, you will need to take the documents that you used for online check-in and present those, along with your passport, for your cruise terminal check-in. 

    Juan, I hope this has been helpful to you and that you have smooth sailing from here on out. If you have any other questions or would like some of our planDisney top tips for making the most of your Disney Cruise Line vacation, please cruise back by and let us know which ship you are sailing!

    Wishing you many magical memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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