Woman in wheelchair boarding WDW bus
  • On Jun 24, 2024
    Debbie from Nottingham Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am visiting the park in October and I am disabled. What do I need to do as I cannot stand in long lines due to my disability?

    Hi Debbie,

    Walt Disney World has recently revamped its system to support guests with disabilities. If this is not your first time visiting, then it will likely be a little different than you remember. There is a fabulous Accessibility Planning Guide that will help you get started on planning your upcoming vacation. I highly recommend looking through it to determine which services are best for your particular concerns. 

    If your concerns are due to a mobility disability then you can rest assured that Disney World is fully accessible through the use of wheelchairs and ECVs. If you do not typically use one of these aids, you can rent them at the entrance to each theme park and at Disney Springs to help you get around and enjoy the theme parks.

    Neurodivergent guests who struggle to wait in line for an extended period have several options available to them when accessing attraction queues. Disability Access Service (DAS) is available for guests who due to a developmental disability are unable to wait in a conventional queue. To set up DAS, guests must speak to a Cast Member through a live video chat. If it is determined that you qualify for this service, you will be set up with a system to request ride return times directly in the My Disney Experience app. For guests who are coming from the UK, this video chat can be done once you arrive at Disney World. 

    Another great feature at Disney World is the abundance of companion restrooms throughout the theme parks. These restrooms are wonderful for people who need extra assistance and want more privacy while you are on vacation. There are also wonderful First Aid Centers located at each theme park if you find yourself in need of extra medical assistance while on vacation.

    Happy Planning,

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Meet the Panelist: Jenna, Tennessee

Hi! I am Jenna. I am an entrepreneur, high school teacher, and mother to 2 teenagers so there is not a single question you could ask me that I would find weird. I love traveling, dancing, reading, and anything that could be considered bougie. Walt Disney World Resort is my second home, and I can't wait to share it with you.  Learn More About Jenna

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