• On Mar 20, 2019
    Stacie from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When visiting Aulani, can you mail a box of supplies to be held for you at the resort? If so, are there restrictions on contents? Does the resort have the ability to assist in shipping items home?

    Aloha Stacie!

    Thanks for stopping by the Disney Parks Moms Panel! How exciting that you are planning a vacation to the “gateway of your island paradise dreams!” Aulani, A Disney Resort & Spa was recently named as the #1 Best Hotel or Resort for Families, 2018 from HAWAI’I Magazine - you are going to have an incredible time!

    When my kiddos were little, we routinely shipped diapers and formula to our Resort property before our arrival. Fewer things to pack, and if we planned right, we didn’t have to take them home either - win, win!

    I talked with a Cast Member at the Resort, and they assured me that you are more than welcome to send packages ahead of your stay. When you send your package, please address as follows:

    “Guest” followed by your name
    In Care Of: Aulani, A Disney Resort & Spa
    92-1185 Ali’nui Drive
    Kapolei, HI 96707

    I would suggest your packages arrive a few days before your stay, and the Resort indicated that if you are using a delivery service such as Amazon, include your Resort reservation number in the shipping notes section. In terms of restrictions, most items can be shipped, but you might run into dimensional shipping limits since the package is going to Hawaii. As would be expected, standard postal shipping restrictions apply. The hotel currently does not assist with shipping purchased merchandise home but suggests the store where you buy your items might be able to help, and there is also a UPS store close to the Resort property.

    Stacie, I hope this information is helpful. Enjoy paradise!

    Mahalo ~ Rayna
thumbnail image for Rayna

Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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