Cinderella Castle 50th Night
  • On Apr 1, 2022
    Christine from GA Asked

    I used the Special Spring week day FL resident to purchase a 3 day hopper for my daughter. She is sick and cannot go. Can the purchase be refunded?

    Hello Christine, and welcome to planDisney!  We are glad you brought your question to us.

    I'm so sorry to hear your daughter is sick and is unable to use her tickets at this time.  Florida Resident Disney Weekday Magic Tickets may be used Monday to Friday through April 7.  Generally speaking, ticket purchases are non-refundable.  However, if your daughter is unable to use her ticket prior to the expiration date, according to the details of this special offer:

    • "After the expiration date, the price paid for a wholly unused ticket can be applied to the purchase of a new ticket with an equal or higher price."

    Be sure to hold on to your ticket purchase confirmation.  Once the ticket expiration date has passed, the tickets can no longer be viewed in My Disney Experience.  Having the purchase confirmation number will be helpful when exchanging expired tickets for new tickets.  You may wish to contact the Help Center to chat with a Cast Member about other options for your tickets.

    Christine, I am hoping that your daughter is feeling better soon and will be able to enjoy all the magic of the 50th Anniversary Celebration.  Please stop by and visit us again if you have any additional questions.  We are always happy to help.

    Anne Marie

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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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