Beauty and the Beast at Magic Kingdom
  • On Jun 12, 2023
    Heather from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I used my photo pass card from Enchanted Tales With Belle and it says, “link successful,” but I cannot find the photos. How can I find them? I already have Memory Maker and all my photos from everything else. Thanks!

    Hiya Heather! 

    I’m thrilled to hear you or someone in your party could participate in Enchanted Tales with Belle! What an unforgettable experience, one I’m sure you’d want a keepsake for, which is why it’s fantastic that there is a Disney Photopass photographer capturing the special moment for each of the Guests chosen to help tell the enchanting tale! 

    Heather, I’m sorry your PhotoPass card isn’t linking properly to your My Disney Experience Mobile App. We certainly wouldn’t want you to lose the precious memories made there, so I recommend you report your missing photo through this form. A friendly Cast Member will contact you soon to help you further.

    If you’re still at Walt Disney World Resort, you can also stop by any of the Disney PhotoPass Service locations near the entrance of all four theme parks and the Disney PhotoPass Studio at Disney Springs, and they can help you locate your pictures. Please be sure to have the date and an estimate of the time in mind for when you visited Enchanted Tales with Belle; this will be helpful for the photographer searching for your photos. 

    I’m sending lots of pixie-dust your way in the hope the Disney PhotoPass search team can locate your magical memories!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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