Kids Shopping
  • On Jan 7, 2023
    Mayra from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I used Home Delivery service and was given a yellow paper with a tracking number but nowhere to enter it. How do I track my package?

    Welcome to planDisney, fellow shopper! I can't resist picking up a few fun mementos each time I visit Walt Disney World Resort, and you are so smart to use the Home Delivery service to have items shipped directly from the shop to your home. That way you don't have to worry about having enough room to pack your new goodies. Mayra, I may or may not have had to purchase a cute Minnie Mouse suitcase on a recent visit for that exact reason!

    Depending on the size and weight of the items you had shipped, they were probably sent via UPS or FedEx. I'd suggest using the tracking number you have on both of those websites under the Tracking tab. I bet you'll hit the jackpot and see where your precious cargo is.

    If you're still unable to pin it down, try sending an email to the Help Center. Be sure to include all the information you have such as the tracking number, the date of purchase, and the location where you purchased the item. I feel certain a capable Cast Member will be able to find it for you. 

    I hope your recent visit was magical, Mayra, and feel free to stop back by planDisney for any questions that come up for future visits. Maybe you'll pick up a cute Minnie Mouse suitcase next time!

    Magic awaits,

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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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