Hi Carlos! Thanks for bringing your question to planDisney.
It looks like you might already be at the parks, but I'm happy to help you quickly, so you can upgrade to the
Park Hopper option if it is available and hop on over to the other park as soon as possible!
Since it's your park day, I hope you already have downloaded the
Disneyland mobile app. If you have, I can walk you through how potentially to upgrade your admission ticket on the app. Tap the three-bar menu at the bottom right side of the app. This will bring up a series of tiles, including the "Tickets & Passes" tile, which is the one you'll want to select. You should see your ticket on the next page. Below the ticket, there might be a modify or change link, which will give you the option to upgrade to Park Hopper. You'll have to pay the difference and prices and terms are subject to change.
If the option to modify doesn't currently appear by your ticket on the app, that doesn't necessarily mean you can't Park Hop today! You can always head over to the Main Ticket Booths outside the parks to speak with a helpful Cast Member about upgrading. Alternatively, you can call the
Tickets phone line, where Cast Members are also waiting to assist if they can. Again, have your method of payment ready, since you'll need to pay for the upgrade. Credit, debit, and Disney Gift Cards are all convenient ways to pay for your upgrade.
If you haven't yet added Genie+ and it's still available for the day, this is another great option you'll find on the home page of the Disneyland mobile app. The price you see today might be different from the one you saw when you were selecting your tickets originally. We love both Park Hopper and Genie+. They help us get the most out of our park day.
I hope this helps!
Elizabeth