Barbara,
I reached out to Disney last night for another guest who is scheduled to stay at the
Cabins at Disney's Fort Wilderness Resort as well. Disney did confirm that they are still not open at this time, with no announced time when they will be re-opening.
With your arrival date coming so soon, I would not expect it to open in time, though I could be wrong. I understand your concern. I have had a similar issue where Disney had to change my resort at the last minute, and while it is frustrating, know that they typically will let you know in advance, via e-mail. Because the Cabins are considered a Moderate resort, my guess is that they will offer up an alternative from that category first, though that could vary.
I asked if there was a preferred line that you could use to reach out to Disney to adjust your plans, and they did offer this number (
407-560-CHAT or
407-560-2428) to reach them, though they said that it was preferable for you to wait for messaging from them.
I can only imagine the frustration you feel, but please know that in my experience of a similar situation, Disney moved me to a resort that I felt was equal to, or even better than what I had booked. I hope the same for you too.
BONUS TIPAs I told the other guest, if you are given the choice among the Moderate resorts, I would recommend you pick
Disney's Caribbean Beach Resort. Being on the
Disney Skyliner route will get you two of the four theme parks in style, and in a matter of minutes!
Please feel free to
write me back directly if you have any follow-up questions.
Have a Magical Vacation!Doug