• On Feb 5, 2020
    Vickie from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I update my hotel reservations in myDisneyExperience so that they are correct? Next, my family and friends are not showing up in mydisneyExperience account. Can you fix this?

    Hi Vickie!

    Thanks for stopping by the Disney Parks Moms Panel so we can help you with your trip details!

    My Disney Experience, either online or via the mobile app, is where you'll want to update your Walt Disney World Resort reservation. If you're not seeing the correct information automatically when you log in, find the "Link a Reservation" option in the My Plans section of the website. To link the reservation, you'll enter the confirmation number and the last name of a guest on the reservation. The confirmation number will have been given to you either via email or by the Cast Member you talked with on the telephone when booking. Once you enter this information, you should be all set. If you cannot locate your confirmation number or if you continue to have problems, please call (407) 939-1936 for assistance.

    To link Friends and Family, you have a couple of options for connecting. Again, you'll start by logging into My Disney Experience. Once you log in, choose to view "My Family and Friends". If you are missing anyone you'd like to be connected to, there are a few options to "Add a Guest". If you are sharing a resort reservation, you can use the same confirmation number as above to connect with them. Otherwise, you'll can choose to connect via an option to enter a name and an age. For each adult you'd like to connect to, you can send them an email invitation. Once they accept, you're all set.

    If you continue to have any problems with My Disney Experience and your Family and Friends list, please call (407) 939-4357. Specialists will help diagnose and fix any problems you may be experiencing.

    I hope this helps straighten out your vacation planning details!


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Meet the Panelist: Kathie, South Carolina

Our family of four is an adventurous and nerdy bunch! Vacations match our lifestyle with tons of action, rides, park-hopping and over-the-top experiences. Dining is tops too! From scrumptious snacks to vegetarian meals, we enjoy it all! Learn More About Kathie

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