Mickey and Minnie Statues in Front of Fireworks
  • On May 8, 2023
    Stuart from Leicestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I update character icons in MDE. I can do mine but for my party members - the links are missing! It is the same for both the app and website.

    Hiya, Stuart! Thanks for stopping by with your great question!

    Can you believe that you're only a couple of months away from your magical vacation at Walt Disney World Resort? I couldn't be more excited for you! I love sprinkling an extra touch of pixie dust on my trip before I arrive, including picking just the right character in My Disney Experience. I'd love to help you make these selections!

    If your Guests would like to do this online, have them log into their account, hover their mouse over the My Disney Experience tab, and click Profile. Here, click "Change Character" and select your favorite Disney friend! Alternatively, have your Guests open the My Disney Experience app and tap the character icon right underneath the balloons. This should open up the "Select a Character" page! You could also tap the icon that looks like three stacked lines ≡ in the bottom right corner, scroll down to tap "My Profile," then tap "Change Character." Ta-da! You're one step closer to your vacation to The Most Magical Place on Earth!

    Of course, if you run into any issues with the above steps, you're more than welcome to call a friendly Cast Member. They'll be happy to take a peek at your account and help you with the next steps that are available to you! And if you have any other questions, please write to us again. After all, you've got a friend in me!

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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