Family Walking by Castle
  • On Jun 6, 2022
    Shelley from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am unsure if I sent this question...I have a 3 day disneyland pass. I have to cancel my trip due to a very recent devastating diagnosis to my husband. Is there a policy for refund or a transferable disney credit?

    Hi Shelley!

    Welcome to planDisney! I am very sorry to hear about your husband's diagnosis. I completely understand how life can change in a moment, and how that can affect any plans on the table. For my family, a trip to the Disney parks provides us with moments of 'suspended reality,' where we can take some time to breathe and be immersed in the magic that Disneyland provides.

    Shelley, I am sorry you will have to postpone your trip to the Happiest Place on Earth. Tickets to the Disneyland theme parks are nonrefundable and nonreimbursable. However, if they are wholly unused, you can hold onto them and apply them to a future trip. You can speak with a Cast Member at Guest Services who will be able to assist you in utilizing your tickets for a later date. If calling from outside of the United States, international charges do apply. They will be able to walk you through the process to ensure that your tickets are linked and credited for a future stay.

    I truly hope this helps you plan your trip to the Disneyland Resort and best wishes for a speedy recovery for your partner!

    Malanie
thumbnail image for Malanie

Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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