• On Apr 24, 2019
    Michael from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Unlink ticket from app

    Hi Michael,

    Thanks so much for visiting us at the Disney Parks Moms Panel! It sounds like maybe you've had some changes to your plans, and I'd be happy to help you figure out how to reassign a theme park ticket.

    While theme park tickets are not refundable, you do have some options if you won't be able to use your ticket as originally planned. If you'd like to save the ticket for yourself for future use, you will be able to apply the value of the ticket, even if it has expired, to a future ticket. Or, if you'd like to reassign the ticket to another Guest to use, you'll be able to do that as long as the ticket has never been used. If you'd like to use the My Disney Experience app to do so, you'll simply click on "My Tickets," then find the ticket you'd like to reassign. Once you click on that, you'll see a blue icon underneath it that says, "Reassign Ticket." You'll be able to choose anyone from your Family & Friends list or add another Guest, then transfer the ticket to them.

    I hope that answers your question for you, Michael. Please feel free to come back and see us again if we can help with anything else. Hopefully you'll be able to experience "The Most Magical Place on Earth" another time soon!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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