Welcome back, Hayley! I'm glad you stopped by with more specific information about your concern.
I took a look at my own
My Disney Experience account, and I see the icons you are referring to. To the right of the Guests listed in "My Planning Party" are small icons to indicate which Guests have linked
Resort hotel reservations,
theme park admission, and
dining reservations. To be honest, I never really paid much attention to those icons, but I have the same issue with my account! The icons appear to indicate that several of my family members do not have theme park admission, but that is not the case. When I scroll down to "Tickets & Memory Maker", I can see we all indeed have admission linked to our profiles.
Hayley, I understand that you want to make sure all your plans are set and in place for your upcoming arrival. As long as you can see tickets for each member of your party linked to their profiles, I would not worry at all about those icons.
Did you know you can also view your linked tickets in the
My Disney Experience app on your mobile device? Using the menu button in the lower right corner, select "Tickets and Passes". No unshaded icons to worry about there!
I hope that helps! Please visit planDisney again anytime. Have a wonderful visit to Walt Disney World Resort!
Anne Marie