Christmas at resorts
  • On Mar 23, 2022
    Laurie from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was unable to use tickets I booked in January. Where do I find the credit for these unused tickets to apply to a future trip?

    Welcome to planDisney, Laurie.

    Gawrsh, I'm sorry to hear you were not able to proceed with your Walt Disney World Resort vacation in January as planned. The good news is that the magic is here waiting for you when you are ready to return to Neverland!

    Once the scheduled date for your theme park ticket lapsed and it remained unused, it disappeared from view on your My Disney Experience account. Hakuna matata! Your unused ticket credit is still visible to the Cast Members at Guest Services. When you're ready to rebook your trip, you will be able to apply your ticket's value towards the purchase of future theme park tickets by calling Guest Services directly at (407) 939-1936. They will be able to offer more insight and walk you through the process.

    Have you decided when to book your trip? Every season has its own specialized pixie dust and magical offerings, but my favorite time of year to visit is during the Holiday Season. Walt Disney World Resort really knows how to deck the halls, and there is an endless supply of unique experiences only offered during this time of year. My favorite experience is the EPCOT International Festival of the Holidays. I love to try the holiday treats and eats while roaming through World Showcase to listen to the traditional holiday tales. In fact, I love the festivities so much, I come “home” every December!

    I sure hope you are able to return to the magic sooner than later, Laurie, and when you do planDisney will be here waiting to help in any way we can.

    Take Care,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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