Mom and Dad planning vacation
  • On Nov 16, 2021
    Elevatedpromos from NC Asked

    I am unable to sign into mydisneyexperience.com. I am needing to make reservations for the theme park

    Hello and welcome to planDisney!

    I’m sorry you are having difficulty signing into your My Disney Experience Account. Technology is wonderful, but it can be frustrating when things don’t work the way we want them to!

    I have a few ideas for you. First, when you go to sign in, you’ll see an option in small letters in blue just below the box for your password. It will say “Need help signing in?” You can select that option and follow the prompts to see if you can unlock your account.

    If you are still having difficulty, I recommend you call the friendly and fabulous Cast Members at website support. They can gather some personal information from you, and help you to unlock your account. Please be prepared that hold times can be longer than typical right now, so select a day to call that you have more time. I like to use my mobile phone, and I’ll put it on speakerphone to enjoy the magical Disney music while I get other tasks accomplished.

    I hope this helps, and I hope you can get your account unlocked very soon!

    Have a Magical Day!
     - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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