Sleeping Beauty Castle
  • On Jul 20, 2022
    Steven from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are unable to buy our tickets online for Disneyland. It won’t accept any of my wife or my debit card information. Multiple cards have been tried and they aren’t working. What do we need to do? Can we book and reserve all over the phone? Please assist.

    Hi Steven – I hope you and your wife are doing well!

    I am sorry to hear about your recent technical difficulties purchasing tickets to the Disneyland Resort. I wonder if what you were experiencing was just a temporary glitch. If so, it is likely resolved by now. I recommend making your way back to the Disneyland Resort website to give payment another try.

    To purchase tickets, visit the Disneyland Resort Theme Park Tickets webpage. You can select your ticket type, the number of days, and if you would like to make your ticket a park hopper. During this process, you will also have the chance to secure the dates of your visit. Should the payment issue persist, I recommend contacting a Cast Member for assistance.

    Once you have your tickets, then the real planning really starts. If there is a special place you would like to dine, for example, you can begin booking dining reservations within 60 days of your trip. For example, the Carthay Circle Restaurant is a beautiful location for a more upscale meal. Or if you’re looking for somewhere close to the action, you may want to consider the Carnation Cafe on Main Street U.S.A.

    Again, sorry for the payment hiccups, but hopefully you will be able to purchase your tickets soon and start planning your trip to the Happiest Place on Earth.

    Best wishes,
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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