• On May 26, 2021
    Cecelia from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two tickets and I tried to reserve online and it wouldn't let me.

    Hello, Cecelia, and welcome to planDisney! I see that your visit to Walt Disney World Resort will be here very soon. I'm sure you must be excited!

    Occasionally, theme park tickets do not automagically link to your My Disney Experience account. To verify that your park tickets are linked, visit the Link Reservations and Tickets page. Once your park tickets are linked, they can be found on the My Plans page of My Disney Experience. To access the My Plans page, you can sign in to your account on disneyworld.com or open the My Disney Experience app on your smartphone. 

    After your tickets are linked and you see them on the My Plans page, you can try to make your park reservations again through the Disney Park Pass system. As a reminder, all Guests ages 3 and older must have a theme park reservation, along with valid park admission for the same park on the same date. Check out the "Know Before You Go" video on disneyworld.com for easy instructions. 

    If you continue having trouble making your park reservations, contact the Disney Reservation Center for further assistance. You can call (407) 566-4985 to speak with a Cast Member, however, please be aware that the call volume may be very high right now. A Cast Member will be more than happy to help you as soon as they can.

    Cecelia, please let the Panel know if we can assist you with any other questions before your upcoming visit to Walt Disney World Resort.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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