Heigh-Ho Elizabeth,
Two reservation numbers would be great if you had to separate Walt Disney World vacation trips. However, I am assuming that is not the case, with this reservation number mystery, and I can definitely direct you in the right direction to get this solved.
A Cast Member is going to need to look into this duplicate duo dilemma and resolve this on their technical side. You can call
(407) 939-1936 and speak to a Cast Member or you can
email at the link I have provided. If you call, please know, Cast Members are experiencing a high call volume and doing their absolute best to get to everyone. Be prepared for a longer than average wait time. Another option is email, Guests can fill out the provided email form with as much pertinent information as possible. Email can take a bit longer to resolve but I wanted to give you the option. Occasionally the Chat feature is available on the website and, if so, you can also address your question there. Whichever form of contact you choose I am sure it will be resolved.
As you continue to plan for your upcoming stay check out our
Panel Extras for further tips and follow our Instagram
(@plandisneypanel) for further Disney Magic. We are here to help you every step of the way so continue to reach out with any further inquiries.
Have a Practically Perfect Day,
Amy M.