Photo of a large jack'o'latern decoration on Main Street
  • On Oct 4, 2022
    Desiree from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Two Questions - first , I accidentally bought a 10+ ticket for my 9 year old son. How can I switch his ticket to a child 3-9 and get refunded? second, how do I cancel and get refunded for a purchased ticket for some who will not be able to attend? thank u

    Welcome to planDisney, Desiree! Your visit to the Disneyland Resort is just a few weeks away! Hooray! Thanks for sending us your planning question. 

    The very best way to resolve these ticket issues is by calling (714) 781-4636 to speak to a Cast Member. They will be able to help you modify your son's ticket and give you some options when it comes to that additional theme park ticket that was purchased. 

    Desiree, Disneyland Park and Disney California Adventure Park will be all dressed up for Halloween during your vacation! You won’t want to miss the Mickey pumpkins on Main Street U.S.A. or Haunted Mansion Holiday at Disneyland Park. The Plaza de Familia will also be back with delicious foods at Disney California Adventure Park!

    For more about the Halloween Time fun you will be able to enjoy during your vacation later this month, take a look at this article in the Disney Parks Blog

    I hope this information is helpful. Don't hesitate to come back to see us if you have any more questions. It's always our pleasure to help you with all the details of your next magical vacation!

thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

Related Video

  • thumbnail image for Halloween Time Tips and Tricks!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.