Mickey and Minnie Mouse with The Wish
  • On Jan 24, 2024
    Trudy from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two magic band + linked to my account. We just completed online check in for our upcoming Disney cruise on the Wish. When I look at the app I don’t see my upcoming trip. How does the band work to do check in at the port and access our stateroom?

    Hi Trudy,

    Welcome aboard planDisney! Thanks for sailing by with your question.

    I'm glad you completed your online check-in and are ready for your Disney Cruise Line vacation. I had the same question before my last cruise and learned a few things I'm happy to share. While you can use multiple MagicBand+ at Walt Disney World Resort or Disneyland Resort, the band you use on embarkation day is the only band you can use during your cruise. So pick your favorite and remember to pack it in your carry-on bag.

    When you arrive at the port, you will present your MagicBand+ to the first Crew Member who will check you in. If your band is linked to your Disney account, it will help the Crew Member locate your reservation. You will need to present your boarding documents, including your appropriate identification, and the person who is the lead Guest on your reservation will need to present a copy of your Port Arrival Form.

    Trudy, on my last cruise, some members of my party were unable to get their band to work in the terminal. If that is the case for you, you can visit the tech desk in the terminal after you check in (by using your Port Arrival Form). Alternatively, you can visit the Guest Services desk once you are onboard to troubleshoot your band. This was a super quick process, and we were using our DisneyBand+ within minutes.

    Once you make your way to your stateroom (staterooms are usually available around two hours after you board), you will enjoy opening the door hands-free with your DisneyBand+ or MagicBand+. You can also use your band to make purchases and capture your cruise photos. Your band will also help you be a part of the story during your Rotational Dining experiences and deck parties!

    I hope this information has helped you get closer to your embarkation day fun, Trudy! Please let us know if you have other questions.

    Wishing you many magical memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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