• On May 25, 2017
    Jennifer from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been on two disney cruises with my family when I was younger. Can these count toward membership into the castaway club?

    Ahoy, Jennifer!

    Thank you for cruising over to the Disney Parks Moms Panel with your Castaway Club question. Any cruise you've taken aboard Disney Cruise Line should count towards your membership level. I just created a Disney account for my daughter to check her cruise status and was able to log in to see all her past cruises listed, which go back over eleven years ago. The system recognized her immediately, and we did not need her Castaway Club number (we were able to locate it on an old Key to the World card). This may not be the case for you so you may need to call a Cast Member who can assist you at (800) 449-3380 Monday-Friday 8:00 a.m. to 10:00 p.m. EST or on the weekends 9:00 a.m. to 8:00 p.m. EST. 

    I hope you are able to figure out your membership level by looking online, Jennifer. You can check out everything about this club in the Castaway Club section, which is located on the drop-down menu under "My Disney Cruise." Cruise perks are listed here along with important dates to book your onboard fun and adventures ashore. 

    We hope you'll sail back over to visit us again in the near future. Good luck with your magical plans for your high seas adventure aboard Disney Cruise Line!

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Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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