Mom and Son on Safari; Giraffe; AA
  • On Oct 9, 2023
    Tl from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to update my address, but all I can do is change the state I am in after I deleted my previous address...What do I need to do?

    You’re as welcome as can be at planDisney, TL!

    Thank you for bringing your excellent question our way.

    I’m thrilled to hear you’re going to be visiting Walt Disney World Resort soon! Can you picture it now? The magic you’ll experience as you fly on the back of an Ikran (Mountain Banshee) on Avatar Flight of Passage, explore the magic of nature, and embark on a guided tour of an African savanna as you see live animals on Kilimanjaro Safaris at Disney’s Animal Kingdom Park! I’m getting so excited for you!

    Before I get too carried away, let’s discuss how we can change your address on your My Disney Experience account. Sometimes, the browser can be the issue, so I recommend using a different one if you haven't tried this already. If that doesn't work, you can try changing your address on your My Disney Experience Mobile App, and I'll be happy to show you how. Once you have the app open, select the three horizontal lines on the bottom right (≡). Next, please scroll down and select My Profile and then Account Settings. There, you should be able to change and update your home address.  

    If you’re still facing issues, Hakuna Matata! It means no worries because you can call and speak to a friendly Cast Member at My Disney Experience, MagicBand, and MagicBand+, and they’ll be happy to help make the change for you. 

    With so much magic to experience, it may help to start exploring your My Disney Experience Mobile App. For instance, if you open the app and click on the pin icon at the bottom of your screen, you can check wait times, find where your favorite characters meet, discover dining locations, restrooms, entertainment, and so much more!

    Wishing you an enchanting visit, TL!

    Aena
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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