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Sleeping Beauty Castle
  • On Mar 28, 2022
    Zoe from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am trying to see if an e ticket I purchased in Feb of 2020 is still valid. I never used it. There is no expiration date listed on the ticket when I print it out, and I still see it in my app when I click on tickets and passes. Is it useable?

    Hi Zoe,

    I’m hoping I can help you with your question today. If your tickets are wholly unused, you will likely have an option to re-book your trip to the Happiest Place on Earth.

    But first, you will need to figure out if your ticket is expired. My first recommendation would be to locate the original confirmation email with your ticket to see if there is an expiration policy listed. If not, then I recommend you call a Cast Member, and they should be able to share that information with you.

    If the ticket expired, you would have the option to use the ticket toward purchasing a new ticket, per eTicket policy. If the ticket is still valid, you can instead proceed with scheduling a new reservation online using the My Reservations option.

    Best of luck with rescheduling your plans. And when you visit, I hope you have a chance to indulge in one of your favorite treats. Mine is churros, and I HAVE to buy one during nearly every visit to Disneyland Resort.

    Best wishes,
    Lola
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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