AA; Mom planning on computer
  • On May 15, 2024
    Letti from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to make a reservation for a character breakfast and I receive a message "We Had to Duck Out"? What does that mean...no reservations?

    Hello, Letti, and welcome to planDisney!

    I know how important it is to get those coveted character breakfasts booked, so I am going to keep this short and sweet in hopes you can get these reservations in your Future Plans on the My Disney Experience App soon.

    When Donald Duck appears with the "We had to Duck Out" message, it usually means there is a technical issue on the backend of the website. Usually, these are short-lived, and you can try again in a few minutes and the character dining will automagically reappear without issue. If you were trying through a web browser on a laptop or a tablet, you can also try the My Disney Experience app and see if it is glitch-free. On the app, select the "+" and follow the prompts for "Check Dining Availability."

    I tried booking dining on both the Walt Disney World Resort site and the app, and it appears the issues you experienced earlier have been fixed. I hope so! I love Donald Duck, but this is one instance in which NOT seeing him is a good thing. If he continues to stomp on your screen, you can call Website Support for assistance. I am really hoping they found Stitch and resolved whatever havoc he might have caused that made Donald so angry.

    If you have any other questions as you plan your visit to the Most Magical Place on Earth, please come back by planDisney. We'll do our best to help.


thumbnail image for Jana

Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.