Hi there, Daniel!
Nice to meet you! I'm sorry you're having some technical challenges purchasing your tickets. I hate it when there's a glitch in the system.
I can't speak to any issues that the Disneyland Mobile App might be having, but I can definitely walk you through purchasing tickets on the website. The option to buy Lightning Lane Multi Pass comes pretty far in the process, so I can see why you would be worried. But it's there, I promise! Just follow these steps:
- Head to the Tickets webpage and choose your ticket, the number of days you want to visit, the number of tickets you need, and whether you want One Park per Day or Park Hopper tickets. Then click the blue "Continue" button.
- The next screen helps you make theme park reservations. Choose the dates on the calendar you want to visit by clicking each one, then click "Continue" to select a park for each day of your ticket. If you're purchasing Park Hopper tickets then you'll be choosing the park you want to visit first each day. Scroll down to click the "Continue" button again.
- We're finally here! This screen is your chance to add Lightning Lane Multi Pass to your theme park tickets by checking the box on the left side. You can also add a parking voucher if you need one. Scroll to the bottom of the screen and "Continue" to put the tickets in your cart.
Now you can just follow the instructions to finish your purchase. Since you are buying them online and using your MyDisney Account everything will be linked to your plans both on the website and when you log into the
Disneyland Mobile App. If you're still having trouble purchasing your tickets then I would suggest
calling the "Tickets" phone number to speak with a Cast Member. They'll be happy to help you get things all sorted out.
It looks like you'll be arriving just as the
holidays make their sparkling debut in the parks! This season brings some of my favorite treats (looking at you, Mickey Gingerbread cookie) as well as a beautiful parade and other entertainment. I love catching
The Dapper Dans caroling along Main Street, U.S.A., and seeing the characters in their festive outfits! Keep a close on the app to see the entertainment schedule for the day so you don't miss any of the fun. You can use the app to order popular treats from participating locations, too!
I hope this trip is the start of a wonderful holiday season for you, Daniel!
Keep moving forward!
Amanda