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Tiana's Foods Water Tower - Tiana's Bayou Adventure
  • On Sep 23, 2024
    Sonja from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been trying to purchase lightning lane multipasses this morning. The system is not working. Estimated resolve time?

    Welcome to planDisney, Sonja!

    I'm so sorry you experienced technical difficulties as you were attempting to purchase Lightning Lane Passes this morning. Occasionally Stitch enjoys making mischief behind the scenes of the Walt Disney World Resort website or the My Disney Experience app, and it seems that this was one of those instances. I know this can be inconvenient (especially when you are so excited to begin the final stage of planning a Walt Disney World Resort vacation), so I am happy to share that I was just able to complete the purchase process myself in the app. It seems that Stitch has been distracted by a few Mickey-shaped snacks! 

    While you're here, Sonja, I wanted to remind you that the My Disney Experience app can help you maximize the magic of your upcoming Walt Disney World Resort vacation in more ways than simply bypassing standby queues. Whether you're hoping to view wait times, navigate the theme parks, make a dining reservation, place a mobile food and beverage order, or view your Disney PhotoPass photos, the My Disney Experience app is portable magic in your pocket! If you have any questions about using the app during your visit, feel free to stop back by. I'm always happy to help!

    Thinking Happy Thoughts,
    Lizzie
thumbnail image for Lizzie

Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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