Woman in wheelchair with man
  • On Aug 20, 2021
    Laurie from NJ Asked

    I am trying to plan a trip & stay at OKW. I have people with me with mobility issues w/ 1 using a power scooter. Which is the best area for us to stay, where easy to get to eateries, general store, easy access to bus w/loading & unloading scooter?

    Hello Laurie!

    I love all these questions about Disney’s Old Key West Resort! Truly, I think this is a great resort choice, especially for a group of adults. We are Disney Vacation Club Members and stay here frequently. My parents are also Members and Disney’s Old Key West Resort is their Home Resort. My parents really enjoy the easy and relaxed atmosphere, large balconies, and the old Florida charm.

    If you are booking with Disney Vacation Club, I would recommend booking the “Hospitality House” category. This will ensure you are closer to the main area of the resort where the dining and general store are located. If you are booking as a cash Guest, this booking category isn’t an option. But you can call and put in a room request. While requests are not guaranteed, the Cast Members doing room assignments will do their very best.

    When you call to make your request, make sure you explain your situation and the mobility issues of your party. This will make your request a higher priority, especially for a ground-floor room. I would recommend requesting buildings 62, 63, 64, or 16 as your first choices as buildings 62-64 have elevators, and those four are not too far from the Hospitality House. Other good options close to the Hospitality House would be buildings 11, 12, 13, or 14. However, these are usually filled by Disney Vacation Club Members booking that Hospitality House category. Do make sure you request a ground floor room for any buildings as taking the stairs to one of the upper units would not be suitable for someone with mobility issues.  

    Rest assured, that the bus service at Disney’s Old Key West Resort is convenient and easy to use. So even if you end up a bit further away, it’s not difficult to take the bus to the main area of the resort. Hop any theme park bus to get to the Hospitality House, and any Disney Springs bus to return to your resort bus stop!

    Keep sending those questions, Laurie. We’re here to help!

    Have a Magical Day!
    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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