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  • On Mar 2, 2022
    Pilar from BUENOS AIRES Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have been trying to make park reservations, and it is impossible. The web keeps showing an error "We're having trouble loading this screen." I checked several times and the days I want to go are green.

    Welcome to planDisney, Pilar! Your magical vacation to the Walt Disney World Resort is right around the corner! Yay! I’m so sorry to hear that you’re having some trouble. I’m happy to help. 

    The first thing I would do is try to update your browser. It’s also important to note that Walt Disney World Resort webpages work best when you use Google Chrome, Mozilla Firefox, Microsoft Edge or Safari browsers.

    If you still aren’t having any luck making your Disney Park Pass Reservations, you can call (011) 5354-8119 to speak with a Cast Member or send the resort an email detailing your issue. 

    Pilar, I hope this information is helpful to you as you put those finishing touches on your upcoming visit. Please come back to see us here or at planDisney en Español if you need any more planning help. ¡Siempre es nuestro placer ayudarte con todos los detalles de tus prómixas vacaciones!  

    ¡Hasta pronto!

    Veronica
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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