Hiya, Cindy!
Welcome Home and welcome to planDisney! It sounds like your magical vacation might be just around the riverbend. Let me see if I can help you find the treasure that you seek regarding your Waitlist status for the
Disney Vacation Club Resort of your dreams.
Cindy, if you visit the Disney Vacation Club website, the first thing you want to do is
log in to your account. From there, you can click on the tab on the far right that says "My DVC" and then click "My Dashboard." Here's where you should be able to see your reservations, including your
Waitlist status.Now, there are a few things to note about your Waitlist. If you are moved from your Waitlist, you will be automatically booked into that Resort, and any comparable reservations you have during that same time will be automatically canceled. Member Services does not have a window into where you are on the Waitlist or if or when you could be moved from it. This is something managed by the system, so unfortunately, the only way to know your status is to check your account. If it says Waitlist, you are still on the Waitlist for that Resort, and if it doesn't show that, then either your Waitlist request was granted or your Waitlist request expired. If you know it didn't expire but don't see it and are not confirmed in your Waitlisted Resort, then I would give Member Services a call.
I hope this helps you, Cindy. If you have any further Disney Vacation Club questions, stop back to see me and I'll be so happy to help you! Have fun making magical memories on your vacation.
See ya real soon,
Keri