Mom and daughter on Dumbo
  • On Dec 23, 2021
    Elizabeth from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link two new MAGIC BAND SLAP BRACELETS and don’t see an ID number

    Hi there, Elizabeth! Welcome to planDisney! 

    One of the things I love about working with the amazing folks here at planDisney is that no matter what question our Guests may ask, it's almost a guarantee that one of us has experienced exactly that situation! I've never purchased one of the slap-tastically adorable MagicBand slap bracelets myself, but I discovered that my planDisney pal Eean not only has one, but she also had a problem locating the ID number to link it. Her solution was to pop out the center icon (the puck with the Mickey head on it), and hot dog! The number was there! Eean's experiment is worth a try, and with any luck you'll find just what you need to link that band to your My Disney Experience account.

    If you're still having trouble getting your slap bracelet linked, you can give Guest Relations a call at the number listed for Website Support and a Cast Member can walk you through it. Do note that hold times have been pretty lengthy these days, so if you can possibly wait until you arrive at the Walt Disney World Resort, a Cast Member at your Resort hotel front desk or in Guest Relations in the theme parks can also take care of it for you. In the meantime, if you have any older MagicBands or Admission Cards assigned to those Guests, they can still be used to enter the parks until you get the slap bracelets up and running. But I have a good feeling about this, Elizabeth! I bet you'll find that number and be ready to go!

    Thank you so much for stopping by to see us with your question, Elizabeth. I hope you find this info helpful, and that you have the best time ever at the Walt Disney World Resort!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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