Welcome back to planDisney, Melissa! I'm sorry that you've been having difficulty linking your husband's
MagicBand, but I must say I was excited to see your question! A few months back, I had the same problem, and I remember thinking to myself, "Wow, that was tricky...I hope I can help someone else with this someday!"
When I initially tried
linking my son's Stitch slap bracelet MagicBand, I tried inputting the 14 digit letter/number combo printed on the back of the band. After numerous failed attempts and error messages, it finally dawned on me to pop out the oval-shaped puck that rested in Stitch's head. Ah-ha! On the back of the puck was a 12 digit code, and when I typed it in, it worked! I felt like a cryptographer in
National Treasure (I'm no Nick Cage, but if Disney wants to hire me for their next sequel, I'm available)! You may have already made this amazing discovery yourself, and if so, there might be a different situation at hand. My other piece of advice is when in doubt, call the
Internet Help Desk at (407) 939-4357. These folks are the best when it comes to Walt Disney World Website Support; however, they are pretty popular, so I recommend calling right when their phone lines open at 7:00 AM EST.
I hope your Prince Charming enjoys donning that spiffy MagicBand, Melissa! If you have any more questions, remember
you've got a friend in me!
Eean