• On Aug 28, 2020
    Melissa from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I linked my husbands slap bracelet magic band to our MDE. It took the number but it isn't showing up when I look under his name where his other bands are. I tried linking again and it says it has been assigned. Any ideas why it isn't showing up?

    Welcome back to planDisney, Melissa! I'm sorry that you've been having difficulty linking your husband's MagicBand, but I must say I was excited to see your question! A few months back, I had the same problem, and I remember thinking to myself, "Wow, that was tricky...I hope I can help someone else with this someday!" 

    When I initially tried linking my son's Stitch slap bracelet MagicBand, I tried inputting the 14 digit letter/number combo printed on the back of the band. After numerous failed attempts and error messages, it finally dawned on me to pop out the oval-shaped puck that rested in Stitch's head. Ah-ha! On the back of the puck was a 12 digit code, and when I typed it in, it worked! I felt like a cryptographer in National Treasure (I'm no Nick Cage, but if Disney wants to hire me for their next sequel, I'm available)! You may have already made this amazing discovery yourself, and if so, there might be a different situation at hand. My other piece of advice is when in doubt, call the Internet Help Desk at (407) 939-4357. These folks are the best when it comes to Walt Disney World Website Support; however, they are pretty popular, so I recommend calling right when their phone lines open at 7:00 AM EST. 

    I hope your Prince Charming enjoys donning that spiffy MagicBand, Melissa! If you have any more questions, remember you've got a friend in me!

thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.