Mom and child riding Seven Dwarfs Mine Train
  • On Nov 19, 2022
    Sheila from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link my magic band + and it says it’s already claimed

    Hi Sheila!  Thanks for bringing another great question to us here at planDisney.  I'll be happy to try to help you troubleshoot getting your MagicBand+ set up and ready to go.

    If you purchased your MagicBand+ via your My Disney Experience account associated with an upcoming stay at a Disney Resorts Collection hotel, it is already linked to your profile.  You will need to pair it to Bluetooth on your device.  In the My Disney Experience mobile app, use the menu button in the lower right corner to select MagicBands and More.  Select your name, and you should be able to see an image of your MagicBand+.  Select the "Update" button (if necessary), and then "Pair to Device".  You also have the option of changing the Light Up Theme and adjusting settings.  I found that selecting "Increase Motion Recognition" made interacting with the Disney Fab 50 Character Collection a bit easier.

    Sheila, if you are still having trouble linking or pairing your MagicBand+, give the My Disney Experience tech team a call for assistance at (407) 939-4357.  If you have any additional questions, please feel free to stop by and see us again.  Enjoy your visit!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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