Family planning a trip
  • On Jan 16, 2022
    Tanya from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link Family & Friends with my travel companions. I was able to link with the mom, but cannot link with the kids. They are not showing up in the connected guests list - she DOES have it set share and not private. Help!

    Hi Tanya,
    Thanks for bringing your tech-savvy question to planDisney. Technology can be both a hero and a villain at times and I can relate to the exact frustration you speak of.  The good news is you have plenty of time to get everyone linked in My Disney Experience before your upcoming Walt Disney World Resort vacation.  Mickey and the rest of the Disney Fab 50 characters can't wait to welcome you to The World's Most Magical Celebration.

    When planning with travel companions, Tanya, it's important to have everyone linked as Family and Friends in My Disney Experience.  Adults and children ages 13-17 may have their own My Disney Experience account.  Alternately, an individual can add a Guest of any age to their account, making the account owner the only one who can manage that Guest's plans.  I understand you're having trouble connecting with your friend's children.  My friend Alyssa recently shared some troubleshooting tips with another Guest experiencing a similar issue.  It sounds like you're doing all the right things, though, so it may be time to enlist the help of a Cast Member by calling the My Disney Experience and MagicBands team at (407) 939-4357.  Disney Cast Members are my favorite Disney sidekick.  With the heart of Pascal and the loyalty of Sven, they will be glad to help connect all members of your party in My Disney Experience. 

    If you're looking to make advanced dining reservations for your March trip, you may do so without everyone being linked in My Disney Experience.  Table service dining experiences provide a great break during an otherwise busy park day.  I also support snacking around World Showcase at the EPCOT International Flower and Garden Festival.  Be sure to stay connected with planDisney for all of your trip-planning needs!

    Choose magic,
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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