Character Dining at Riveria
  • On Apr 12, 2022
    Lj from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to make dining reservations and get a message saying unable to confirm park reservations - what do I do?

    Hi LJ!

    Thank you for bringing your question to planDisney! I am sorry that you are experiencing difficulty in booking your Advanced Dining Reservation. I have a few suggestions to help you quickly resolve the issue. 

    In order to book a reservation at an in-park restaurant, Guests will first need to have a valid theme park admission ticket. Therefore, the first step is to make sure that your Walt Disney World Theme Park Tickets are linked to your My Disney Experience account. This should be the same My Disney Experience account that you will use to make your Advanced Dining Reservations. You will be able to see your theme park reservations under the "My Plans" section. If your theme park tickets are not listed, you can link them manually.

    Second, Guests will need a valid theme park reservation to book a restaurant at that particular park. As such, you will want to double-check that you have your Theme Park Reservations booked for the same park on the same day as the dining reservation you desire. For example, if you are visiting EPCOT, you will need a valid theme park admission and theme park reservation to EPCOT. You can then book an advanced dining reservation at any of the wonderful restaurants in EPCOT, such as Coral Reef, Garden Grill, or Rose & Crown Dining Room.

    If you have both your theme park admission tickets and theme park reservations booked and linked to your My Disney Experience account and you are still having difficulty, visit the Walt Disney World Help Center or call (407) 939-5277. 

    I hope you have a magical vacation!
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Meet the Panelist: Stacy, South Carolina

My name is Stacy and I'm a native Carolinian, single mom to two amazing teens, and a Walt Disney World fanatic! My kids and I are Disney Annual Passholders and whether we are celebrating a birthday, running a runDisney race, or simply having a craving for a Mickey pretzel, we visit the most magical place on earth as much as possible! I am ecstatic to share the tips and tricks I have learned over the yEARS as part of the planDisney panel!
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