Wilderness Lodge Resort Pool
  • On Feb 1, 2023
    Laura from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I am trying to connect my hotel and ticket reservation in Disney mobile . I am confused as to how to do that can you help me!?

    Hi there, Laura! Welcome to planDisney!

    I'm so excited to see that your trip to Walt Disney World Resort is only a few days away! You're coming at a great time and will be able to enjoy everything that the EPCOT International Festival of the Arts has to offer. Be sure to check out the art performances and food studios as you explore the festival! 

    Laura, let's make sure that your Disney Resorts Collection hotel and theme park tickets are linked to your My Disney Experience account. First, log into your account online. Then, hover your mouse over the My Disney Experience tab and click My Plans. Scroll down past My Plans, Reservations and Tickets to make sure you can see your Disney Resorts Collection hotel listed. You'll also want to check that you've made and can view your theme park reservations made with the Disney Park Pass system. Then, toggle over to Tickets, Passes & Memory Maker to make sure that your theme park tickets are linked to the Guests in your travel party.

    Once you've done that, take some time to explore the My Disney Experience app. Make sure that you're using the same login information as your My Disney Experience account! Since the app connects with your My Disney Experience account, you should be able to view all of your plans! To do this, tap the icon that looks like three stacked lines in the bottom right corner. Tap "Future Plans" to view your Disney Resorts Collection hotel and theme park reservations made with the Disney Park Pass system. Or, you could tap "Tickets and Passes" to view your tickets. 

    Of course, if you have any problems with the above steps, you can always call a Cast Member. They'll be happy to take a look at your reservations and help you with any available next steps!

    If you have any more questions, please write back to us again. After all, you've got a friend in me!

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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