Hi there, Crystal!
I am also a proud Disney Visa Cardholder, and I took full advantage of the initial offer when I first signed up.
When I signed up for the card, the money that I received was credited to my bill, and not a cash-out, so it showed up as deducted from my account. These terms may have changed since I signed up, so you will need to reach out to Chase to see what the exact terms that you signed up for are, and how you can redeem them.
What I can tell you though, is where to find all of the amazing discounts that you are eligible for with your card. Check out the Disney Rewards website to see where you can redeem your 10% off select food and merchandise at
Walt Disney World Resort, shopDisney, and in-person at the Disney Store! See the
website for details, as all discounts and terms are subject to change.
I hope that this helps, Crystal. Please come back here if we can help with any other questions!
See you real soon!
Sarah B.