Welcome back to
planDisney, Tammy! I’m so sorry to hear that you’re having issues with theme park tickets for the Walt Disney World Resort.
To speak to a Cast Member with ticket services, you can call (407) 939-7679. (View the phone directory for the Resort by
clicking on this link.) You can also write an
email to the Resort. Just make sure to explain your issue, include your confirmation number and a phone number where you can be reached.
Cast Members begin to take guest phone calls at 7 a.m. eastern time. I know it’s early, but I’ve always had the best luck resolving any kind of billing issue when I call first thing in the morning. Wait times are usually a lot lower, too.
Tammy, I hope you are able to resolve your ticket issue as quickly as possible. When you are ready to plan your next visit to the
Walt Disney World Resort or the
Disneyland Resort, don't hesitate to come back to see us. You can always count on us for planning advice!
Veronica