Lady and the Tramp Topiary at Epcot International Flower & Garden Festival
  • On Jun 7, 2022
    Laurence from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to cancel reservation for tomorrow but there is no cancel button on screen

    Hi Laurence, and welcome to planDisney!

    It sounds like you might be asking about canceling a Disney Park Pass theme park reservation.  If you are on the My Disney Experience website, use the drop-down menu in the upper right corner to go to "My Plans" and scroll down to locate the Disney Park Pass you need to cancel.  Click on "View Details" to the right of the Disney Park Pass reservation, and on the next screen, you'll see a blue link with the words "Cancel This Reservation" just below the date.  You'll then select which members of your party to cancel, or select all.

    If instead, you would like to cancel your Disney Park Pass in the My Disney Experience mobile app, use the menu button in the lower right corner of the screen to go to "Future Plans".  Click on the Disney Park Pass you need to cancel, and on the next screen, you will see a blue cancel button with an "X".  Follow the steps to complete your cancellation.

    If you have followed these steps and still do not see a cancel button, try signing out of your account and closing the browser window or app, and then relaunching My Disney Experience.  If that doesn't help, give the My Disney Experience tech team a call at (407) 939-4357 for assistance.

    Laurence, I do hope you'll be able to reschedule your plans so you can enjoy visiting Walt Disney World Resort another time.  If I misunderstood your question and you were referring to canceling a resort hotel reservation, dining, or another type of reservation, please feel free to submit another question.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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