Hi Helen and welcome back to planDisney!
As one of the current UK panellists, it will be my absolute pleasure to help you out today.
It looks as though you are in full planning mode for your August visit to Walt Disney World and are already within the 60 days window for booking advance dining reservations and
Enchanting Extras.
You are absolutely right that when calling the
Tours, Recreation telephone number on the UK version of the Walt Disney World website and selecting Option 5, you receive a recorded message stating "at this time, we are unable to book special event tickets, tours and recreational activities in advance" before the call is ended.
I am, however, happy to share that it is possible for UK guests to book Enchanting Extras, including the
Droid Depot, via the "Chat With Us" option on the
My Disney Experience App. This service is available 6:00 AM to 11:00 PM Eastern Time (which is 11:00 AM - 4:00 AM the following day, UK time), 7 days a week.
Top Tip - You can find the "Chat With Us" option on the My Disney Experience App by clicking on the "≡" (hamburger) symbol in the bottom right hand corner of the home screen and scrolling down to the Help & Feedback section.
Helen, as you have a Star Wars fan in your travel party, be sure to check out all of the amazing Star Wars offerings at
Star Wars: Galaxy's Edge during your visit to Disney's Hollywood Studios and, if you want to come face-to-face with Characters from the legendary space sage, a visit to
Star Wars Launch Bay is not to be missed. My daughter had the most amazing interaction with Chewbacca here when we visited, last year.
Before I go, I'm just thinking that perhaps, a
Capture Your Moment: Disney's Hollywood Studios - Batuu photo session in Star Wars - Galaxy's Edge might also be fun for you to do. This personalised 20-minute photo session which captures your Star Wars adventure in a galaxy far, far away, is a great way to get some brilliant photos, with everyone in the pictures. Better still, if you have bought the
UK and Ireland Exclusive Disney Magic Tickets, which include Memory Maker, to use during your visit, you can download all of the photos taken at no extra cost. Plus, theres a limited-time summer offer saving Guests $20 on new Capture Your Moment sessions occurring 26th May - 1st September 2025.
I hope that this information has been of help and that you manage to get your reservation at the Droid Depot booked without experiencing any further issues.
If we can be of any further help with the planning of your August trip, please don't hesitate to re-visit us, here at planDisney.
Wishing you a magical holiday filled with memories which will last a lifetime!
Emma