The entrance to Tiana's Bayou Adventure at Magic Kingdom showcases a vibrant sign surrounded by greenery and colorful flowers. A
  • On May 5, 2025
    Matt from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I been trying to add my tickets to the apple wallet and I can’t.

    Hey there, Matt! I'm so happy to welcome you to the most magical panel on Earth – planDisney!

    You're arriving at Walt Disney World Resort this week! How excited are you?! Soon you'll be walking down Main Street, U.S.A. with your favorite Mickey-shaped snack in hand getting that first glimpse of Cinderella Castle. So many unforgettable memories are right around the corner just waiting to be made!

    Adding your Walt Disney World Disney theme park tickets to your Apple Wallet is easy with Disney MagicMobile Service. Here's how to set it up:

    • To begin, open your My Disney Experience app and tap the three horizontal lines in the bottom-right corner (☰).
    • Next, select "Set-up Disney MagicMobile Entry." 
    • Select the passes and follow the prompts to add to your device's wallet.
    If you're running into trouble, make sure the ticket you're adding is either assigned to you or managed directly through your account. For Guests in your party that you do not manage, they'll need to log into their own account and add the pass themselves.

    If you're still experiencing issues, feel free to reach out directly to My Disney Experience phone support. They'll be happy to walk you through and make sure everything is set up correctly.

    Matt, I hope this helps and that you have the most MAGICAL visit! Thanks for stopping by planDisney!

    Thinking Happy Thoughts,

    Kami
thumbnail image for Kami

Meet the Panelist: Kami, Rhode Island

I'm Kami, a wife, mom of two boys, content creator, and wheelchair user. Visiting Walt Disney World Resort isn't just a trip for my family, it's a journey into a world where magic truly comes to life. Whether it's experiencing new attractions, exploring the resorts, or discovering hidden gems around the parks, I love sharing my tips and tricks with others. For me, Disney is a way of creating unforgettable memories with my family. I'm thrilled to help every guest experience their own unforgettable adventure. Learn More About Kami

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