Kids being silly on Main Street
  • On Nov 7, 2021
    Tracy from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to add everyone in our party to the app but only some people are showing up. When my husband added one person it made me disappear from the list. One person is missing from my sister in laws family and one from my sister’s family. Help!

    Hiya Tracy!

    I love that you’re going to Walt Disney World Resort with a fun-loving group! When my extended family of 8 visit The Most Magical Place on Earth, we always have the best time, and there’s always something for everyone to do! Sometimes, we split into groups, so everyone gets to experience what they love most. For instance, the foodies get together to walk around the World Showcase at EPCOT and try different cuisine offered! And the thrill-seekers get together to experience as many adventurous attractions as they can! We always make sure to get together later in the day to do an activity together, whether it’s watching fireworks or going on a ride everyone loves. 

    Tracy, it seems like not everyone is linked and connected correctly on your Family & Friends list on My Disney Experience. So, I called our Internet Help Desk and spoke to a friendly Cast Member about your technical issues. They told me your best bet would be to contact them to look into your account for you. They can be reached at (407) 939-4357. Cast Members are available from 7:00 AM until 11:00 PM, Eastern Time, seven days a week.

    I hope you get this issue resolved, so you’re able to focus on planning the magical aspects of the trip, such as all the yummy Mickey-shaped treats you'll be having!

    We can’t wait to welcome you to the magic, Tracy! 

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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