Hey there, hi there, ho there, you’re as welcome as can be at planDisney, Destiny!
Thanks for stopping by with your answer for us!
I am elated you're planning on coming to The Most Magical Place on Earth! And what a great time to be visiting, as
firework spectaculars are returning to Magic Kingdom Park and EPCOT beginning July 1st!
Destiny, I have experienced this issue, as well. The system sometimes becomes confused because you may have a couple of different categories to enter by. For instance, I have a few tickets linked to me, along with a Disney Resorts Collection hotel stay and an Annual Pass. Because the
Disney Park Pass reservation system works with Theme Park ticket holders, Annual Passholders, and select
Disney Resorts Collection hotel stays, it may be counting that you’ve reached the park reservations limit and have maxed out. Here’s what you need to do:
-Open up your
My Disney Experience Mobile app-Click on the three horizontal lines located at the bottom right
-Scroll down until you see “Chat With Us” and click it
This will allow you to chat with a friendly Cast Member who is able to look into your tickets and park passes and hopefully help fix the issue for you quickly. They have been absolutely wonderful when I have had issues like yours.
We can’t wait to welcome you to the magic, Destiny!
Have an enchanting time.
Aena