Couple at DLH; enjoying drinks
  • On Dec 14, 2023
    Dulce from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I tried purchasing 2 tickets for Sweethearts Nite for 1/30 today before the QUE opened for the general public. I entered all my information in as well as my debit card info. Once I clicked submit it took my straight to the QUE and both tickets were charged

    Hi Dulce,

    Welcome to planDisney! I think it's pretty sweet you decided to stop by with a question for us and I'm happy to help.

    It sounds like you were able to purchase tickets for Disneyland After Dark: Sweethearts’ Nite and that's even sweeter since this separately ticketed event is now sold out. Since you mentioned purchasing tickets before the queue opened to the general public, my guess is that you are a Magic Key holder as well. If so, color me jealous! My friend and fellow panelist Danielle was also able to get an early start as a Magic Key holder and shared her queue countdown on social media. I was anxiously awaiting news that her purchase was successful but luckily love was in the air and luck was on her side. She'll be enjoying an evening of amor with her hubby next year, and hopefully, you'll be doing the same with your special someone. 

    You mentioned that your card was charged, so I'm wondering if you're simply having trouble locating your tickets. If so, you should be able to locate them in your Disneyland Mobile App by navigating to the feature menu (≡) at the bottom right of your screen and clicking "Tickets and Passes." My pal Danielle said her tickets automatically appeared there upon completing her purchase, so I'm hoping yours are also there waiting to be discovered.

    If you are unable to locate your tickets or if I've misunderstood your question I'd recommend reaching out to a Cast Member by phone for additional assistance. They will have access to your account to see the details of your tickets and can help you troubleshoot any issues. Unfortunately, I don't have access to otherwise I'd dive right in and assist myself.

    Dulce, I'm hoping you can get any tech issues resolved quickly and be on your way to an evening of enchantment, romance, specialty snacks, and photo ops. This after-hours event sounds simply dreamy, I can't wait to see all the details unfold as the event kicks off on January 23!

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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