Mickey and Minnie Mouse with The Wish
  • On Jan 9, 2024
    Devina from NSW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I tried to complete my online check-in but currently incomplete at Guest information. Is this because a cast member need to verify the photos first? I have filled it all the rest of the informations.

    Ahoy there, Devina,

    Welcome aboard planDisney! Thanks for sailing by with your question. I know you are excited to complete your online check-in; your cruise is getting so close!

    Once you have submitted your Travel Documentation, your status will show as "pending" until your documents have been approved. You will receive an email and a notification in your online account when your documents have been approved or if there is an item that requires attention. You can continue to complete your check-in items, including selecting your Port Arrival Time, even while your documents are pending. Don't worry, it takes some time for all the documents to be approved, but they are typically cleared well before your departure. 

    Please remember to bring your government-issued ID and a copy of your Online Check-in Port Arrival Form. Having these documents ready to go will expedite your boarding process. Once all these details are taken care of at the port, you will experience one of the best parts of a Disney cruise as you board the ship and are welcomed and introduced by name! It is a wonderful moment, so be sure to have your camera out to capture it on video!

    Devina, I'm so excited for you and your Disney Magic at Sea cruise aboard the Disney Wonder! Please let us know if you have other questions.

    Wishing you many magical memories,
    Shannon



thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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