• On Jul 26, 2021
    Anita from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I tried calling the help desk, but the line was busy. So let me ask it here: How do I merge two existing Disney accounts into one?

    Heigh-Ho Anita,

    Let me introduce ourselves, we are a panel of Guests with a wealth of Disney knowledge and Walt Disney World travel experience which we love sharing with our Fellow Guests. Your question is one we see often, especially because we all know emails come and go and it brings an ongoing adventure of updating so many sites with the new information or in this case merging two My Disney Experience accounts. 

    Guests wishing to merge two existing accounts will need to speak to a Cast Member in Website Support by calling (407) 939-4357. This Is The Way. My advice is to call as soon as phone lines open, 7:00 a.m. EST. As the old adage goes, "The Early Bird Gets The Worm." Cast Members are experiencing a high call volume and giving each Guest their undivided attention and as the day goes on the wait will usually get longer. 

    I am sending much Faith, Trust and Pixie Dust your next attempt isn't as long and all will be righted for you. 

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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