Hi Amanda! Welcome to planDisney!
You must be thrilled to make your way to the Walt Disney World Resort soon! It is the perfect time to visit with events like the
EPCOT International Food & Wine Festival and the
Walt Disney World Resort 50th anniversary celebration taking place. You'll get to experience a lot of new and exciting things during your visit!
Teamwork makes the dream work and that is true for our team at planDisney! Thanks to our
Canadian panelists, I have some information for you. While there isn't a way to transfer currency type with
Disney Gift Cards before using them, my Canadian friends have always been able to use them when visiting the Walt Disney World Resort because the gift cards get converted from CAD to USD automagically on the date of first use. I found this
helpful answer from Jennifer C. that explains this process a bit. She also told me that she registers her Disney Gift Cards on the website (I included the link for Disney Gift Cards for you above), so you may want to try that before attempting to
purchase theme park tickets online again.
When I was looking over the
terms and conditions for Canada, it mentions using them on Walt Disney World Resort property and shopDisney, but it doesn't say that anything about purchasing via the Walt Disney World website. If you register your gift cards and still can't purchase your theme park tickets, I suggest
reaching out to Disney Gift Cards on their contact page to see if they can offer more assistance with your purchase.
I hope this helps, Amanda! Please let us know if you have any other questions.
Tabitha