• On Oct 2, 2019
    Justin from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was told I could not use my Florida residency to buy tickets for family going to the park with me. I’ve read other answers on here stating otherwise. I’ve already bought them tickets now so what is the right answer? Can I be refunded the difference?

    Hiya fellow Floridian Justin!

    Thanks for stopping by the Disney Parks Moms Panel with such a pertinent question. I love being a Florida resident. The weather is fantastic, there are so many fun destinations, and most importantly we are close to the Mouse!  Unfortunately, while you can share your love of all things "Disney," unless your family can show proof of Florida residency, you are unable to share your discount!

    If your family are Florida residents, all of you need to be present and show proof of residency when you activate your tickets. Only adults over the age of 18 need evidence, so if you have minor family members that you've purchased tickets for, you are good to go. Proof for the rest of the family can come in a variety of forms, including:

    -State or military-issued ID card with Florida address.
    -Bills, Policies or Registration in their name (i.e., automobile registration, insurance policy or statement from utilities, insurance, etc. note that the statements can be no more than two months old).
    -Mail from a certified institution such as a bank, federal, or state agency with their name.

    Current statements and bills that are printed from an electronic version or via smartphones are acceptable.

    You can modify the tickets you've purchased online or via the My Disney Experience app. You can do this up until the ticket start date, and if you'd prefer, you can call the Disney Reservation Center. You will be responsible for the difference in price. If you need to change the tickets after, visit any Guest Relations or ticket window on property. 

    Justin, I hope this was clEAR. If you have any other questions, please don't hesitate to ask.

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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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