Hiya, Vicki! Welcome back to planDisney and thanks for bringing your great question our way!
I'm thrilled to hear that you're making plans to visit
The Most Magical Place on Earth! Like you, I love adding
Enchanting Extras, such as special event tickets. But oh, bother – I'm so sorry to hear that you purchased a ticket to
Mickey's Not-So-Scary Halloween Party and will no longer be able to attend. In a case like this, you will be able to use the value of the unused ticket towards a future special event ticket!
When you're ready to plan your next visit and want to apply your ticket to a future event, you can
call a Cast Member at (407) 934-7639 and they will be able to assist you over the phone. The new special event or party ticket will need to have availability on that date, as well. However, a Cast Member told me that Guests' plans can sometimes shift and change, so you can still inquire if there is availability on a date that might appear sold out online. While nothing is guaranteed, it can't hurt to ask! A Cast Member will let you know of the options available to you at that time.
I'm wishing upon a star that all of your plans to visit Walt Disney World Resort line up just right! If you have any other questions, please visit us again.
You've got a friend in me!
Michelle